Question 1

What areas do you service?

Accepted Answer

We service all areas across South Australia, with a primary focus on the Greater Adelaide region and surrounding suburbs.

Question 2

Are your tradespeople qualified?

Accepted Answer

Yes. All tradespeople hold the relevant SA trade licence for their discipline and we carry comprehensive public liability coverage on all work.

Question 3

How quickly can you respond to a job?

Accepted Answer

We aim to respond to all enquiries within a few hours during business hours. For urgent maintenance issues, we offer same-day and next-day response where possible.

Question 4

What services do you offer?

Accepted Answer

We offer general maintenance and repairs, plumbing and trades work (including licensed plumbers and electricians), and interior/exterior painting. Contact us if you have a specific requirement.

Question 5

Do you handle one-off jobs or ongoing maintenance contracts?

Accepted Answer

Both. We work on individual one-off jobs as well as ongoing property maintenance contracts for property managers with multiple properties.

Question 6

Can you coordinate multiple trades for a single job?

Accepted Answer

Yes. We can coordinate and manage multiple trades on your behalf, acting as a single point of contact for the entire project.

Question 7

How do I get a quote?

Accepted Answer

You can request a quote via our contact page, by phone, or by email. We'll assess the job and provide a clear upfront quote before any work begins.

Question 8

Are your quotes free?

Accepted Answer

Yes, all quotes are free and no-obligation. We'll provide a detailed breakdown of costs so there are no surprises.

Question 9

Do you provide written quotes?

Accepted Answer

Yes. All quotes are provided in writing and require your approval before we commence any work.

Question 10

Do you work with real estate agencies and property managers?

Accepted Answer

Absolutely. A large part of our business is working with property managers across SA. We understand your reporting and communication requirements.

Question 11

What documentation do you provide after a job?

Accepted Answer

We provide a full job completion report including before-and-after photos, work completed, materials used, and any recommendations for follow-up work.

Question 12

Can you invoice the agency directly?

Accepted Answer

Yes. We can set up a billing arrangement directly with your agency. Contact us to discuss your preferred invoicing process.

Frequently asked questions

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